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Protect ATM and Check/Debit Cards

How to Keep Your ATM/Check Card and PIN Safe

  • Treat your ATM/Debit Card like cash. Keep it in a safe place. Don’t leave it lying around.
  • Keep your Personal Identification Number (PIN) a secret. Your ATM/Debit Card will only work with your PIN. Memorize your PIN. Never write your PIN on your card. Never let someone else enter your PIN for you.
  • Do not reveal your PIN over the telephone, even if the caller claims to be with the bank or a law-enforcement official.
  • Do not lend your card or give your PIN to others.
  • To keep your account information confidential, always be sure to take your receipts and transaction records with you.
  • Always be sure to record your transaction in your account register. Review and reconcile your monthly statement promptly to verify each ATM transaction. If there seems to be a discrepancy, please notify us at once.

If your card is lost, stolen, or if you think your PIN is being used by an unauthorized person(s), please call us immediately at 1-800-388-4380 during business hours or 1-888-875-4809 after normal business hours.

Protect Your Social Security Number (SSN)

  • Never send your SSN by unsecured email to anyone.
  • Request another number on your drivers’ license instead of your SSN.
  • Never carry your SSN in your wallet.
  • Do not print your SSN on your checks.
  • Do not give your SSN out just because someone asks for it. Understand why they need it and know whom you are doing business with.

Protect Other Personal Information

  • Never keep PINs (Personal Identification Number) and Passwords in your wallet or any visible location.
  • Be aware when using your PIN number that it should be protected.
  • Be aware of giving personal information over the phone, by email and over the internet, unless you have initiated the contact.
  • Be suspicious of anyone who calls you requesting personal information.
  • Shred any personal information or documents you no longer need that could be used to establish an identity in your name:
  • Pay Stubs
  • Pre-approved credit offers
  • Shopping receipts
  • Utility and phone bills
  • Insurance documents
  • Obtain your credit report regularly to check for fraud.
  • Review your bank and credit card statements for accuracy.

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