Testimonials

I was so impressed with my experience during the mortgage process I transferred all my bank accounts to Fidelity and have recommended the bank to family and friends.

Todd Saab from Merchants Bank was in constant communication with us and made sure we had the proper documentation in a timely fashion. With his guidance we were able to complete and submit our application on the day the application was released. I understand that Fidelity Bank played a huge role in the submission to the SBA. It is clear to me that the new partnership between Fidelity Bank and Merchants brings a huge value added to our local community.

Fidelity Bank understands what my business needs; that’s why I switched!

We are very happy to have remortgaged with Fidelity. The process was simple, and we ended up saving a few hundred dollars per month. It is also great to see all of our accounts (checking, savings, mortgage, etc.) on a single web page. I also referred a good friend to them, and they took very good care of him. THANK YOU FIDELITY!

I do all my banking with Fidelity mostly at the Clarks Summit Branch. I find everyone gives great customer service and is helpful if I have a question. Please don’t lose that home town feel.

I often wonder how I managed my business banking BEFORE I became a Fidelity Bank customer. It’s all so easy now, the customer service I receive with my Free Business Checking account is absolutely outstanding. I get to talk to a real person when I need assistance!

We opened our daughter’s first savings account at Fidelity. It was a pleasure from start to finish, not to mention the nice child themed “green team” items they supplied which really show the children how important it is to save. We love Fidelity!

Thank you so much for getting this taken care of in such a sort time frame!! This is yet another reason I love Fidelity Bank and have three different accounts with your bank! I will be sure to continue to spread the word about Fidelity and how they provide exceptional customer service!

“As a long time client of the newly acquired Merchants Bank, I have become accustomed to excellent service and commitment from my bankers. My experience during this pandemic has been no different. In the early stages of COVID-19, I decided to apply for the Paycheck Protection Program for both Franklin Hill Vineyards and our sister company, Social Still, LLC. I reached out to Todd Saab who’s been an important contact for me. Todd immediately responded and together with the staff at Martin’s Creek, facilitated the application process and both entities were given funding. As a local vineyard and winery since 1982 and a rapidly growing distillery and restaurant, we’ve experienced many changes over the years. With the help of Fidelity Bank, we’ve been able to continue our operations and keep over 40 local families employed. My sincere thanks to you and your team. I look forward to a long working relationship with Fidelity Bank.”

I love my Business Advantage Money Market Account. Not only does it have a low minimum to open and a low minimum daily balance, but it pays competitive interest rates! These features allow me to save my pennies and watch them grow into dollars.

Fidelity Bank’s Business Banking is wonderful. The transition from our previous bank was painless, and when we purchased a new property, they financed the transaction and made the process very easy. When the COVID crisis hit, it was a relief to have a knowledgeable person who understood the PPP program and was able to give us clear answers. We care for a very vulnerable group of patients and Fidelity Bank’s assistance has allowed us to focus on our patients.

Our experience with Fidelity Bank has been outstanding. When the PPP offering came about, it was chaos. Fidelity Bank’s ability to immediately provide a portal that gave us quick access to funding was amazing. When it comes to digital technology and client responsiveness, Fidelity Bank is worlds ahead of other banks. They are nimble, responsive, they value our business, and they were there when we needed them.

My husband and I recently purchased our dream home and financed it through Fidelity Deposit & Discount Bank. Fidelity’s Mortgage Consultant went out of his way to make sure this busy, crazy time ran very smoothly.