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August 1, 2023

7 Tips for Avoiding Debit Card Fraud

Pop quiz…

Could you be a victim of debit card fraud if you still physically have the card in your possession?

The answer is yes!

Unfortunately, technology has made it possible for thieves to steal your card without ever laying a hand on it.

Beware of Skimmers

Skimmers are devices that capture the data from the magnetic stripe on your card. Criminals target ATMs because if they can get the card information (by skimmer) and PIN (by sight or camera), they can get cash. They can transfer the data to a blank card and use it to make transactions, causing serious financial damage.

So, how do you protect yourself?
Follow these 7 useful tips and you’ll be on your way.

  1. Be sure your contact information with Fidelity Bank is up-to-date.
    We can’t contact you to report suspicious charges if we can’t reach you.
  2. Keep the phone number for each of your financial institutions in a handy place.
    If you believe fraud has occurred, you can contact the institution(s) immediately.
  3. Let Fidelity Bank know if you’re planning on traveling, where you’re going, and when.
    If you use your card at an unusual location, fraud prevention tools may prohibit the card from working correctly. Read about Fidelity Bank’s debit card policy while traveling.
  4. Sign up for banking alerts.
    These will notify you when particular changes occur, like large withdrawals. You can sign up for Messenger with Fidelity Bank through Online Banking today.
  5. Stay away from ATMs that are in dim, unlit locations or that look dirty or in disrepair.
    At best, these machines may not work properly, and at worst, may be fake and set up to capture card information.
  6. Watch for ATMs that appear to have been altered.
    If anything looks suspicious, crooked, loose, or damaged, it could be a sign that a skimming device was attached.
  7. Be aware of your surroundings and avoid machines if suspicious individuals are standing nearby.
    Criminals may try to distract you to steal cash or watch as you type in your PIN.

In addition, remember to check your balances on a regular basis so that you can notify your financial institution as soon as you suspect something is amiss. You can reach Fidelity Bank at 1-800-388-4380, seven days a week.

Learn More

Fidelity Bank has built a strong history as a trusted financial advisor and continues its mission of exceeding client expectations through a unique banking experience. It operates 20 full-service offices throughout Lackawanna, Luzerne, Lehigh, and Northampton Counties, along with a limited production commercial office in Luzerne County and a Fidelity Bank Wealth Management Office in Schuylkill County. Fidelity Bank provides a digital banking experience online at www.bankatfidelity.com, through the Fidelity Mobile Banking app, and in the Client Care Center at 1-800-388-4380. Additionally, the Bank offers full-service Wealth Management & Brokerage Services, a Mortgage Center, and an array of personal and business banking products and services.